Last updated: September 2026
Cas Bak Builders (“we”, “us”, or “our”) operates the website https://casbakbuilding.com.au/. We are committed to protecting your personal information and handling it in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website or submit an inquiry.
1. Information We Collect
We collect information directly from you when you interact with our website, request a quote, or contact us.
Contact Information: Name, email address, phone number, and physical site/project address provided through web forms.
Project Details: Information regarding your construction, renovation, or building requirements submitted in inquiries.
Technical & Usage Data: Basic diagnostic information collected automatically via cookies or standard server logs (e.g., IP address, browser type, pages viewed, device information).
2. How We Use Your Information
We collect and process your details solely for standard business operations, including to:
Respond to your inquiries, consult requests, and service estimates.
Provide custom quotes, project schedules, and building services.
Maintain business communication throughout the duration of a project.
Optimize website performance, layout, and user experience.
Comply with applicable legal, construction industry, and regulatory obligations.
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may share information only with:
Subcontractors and Suppliers: Trusted trade partners, certifiers, or engineers strictly on a need-to-know basis to fulfill your project requirements.
Service Providers: Third-party IT hosting, web administration, and communication platforms that support our day-to-day operations.
Legal Authorities: Regulatory or law enforcement bodies if required by Australian law.
4. Data Security & Retention
We implement reasonable administrative, technical, and physical measures to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with statutory accounting and building record-keeping requirements.
5. Cookies and Analytics
Our website may use standard cookies or tracking scripts to evaluate site traffic and improve page loading performance. You can set your browser to refuse cookies, though some site functions may become less responsive.
6. Access and Correction
Under the Privacy Act 1988, you have the right to request access to the personal information we hold about you and to request corrections if the details are inaccurate, out of date, or incomplete.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data management practices, reach out directly through our Contact Form or call us directly at 0408 573 237.